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Install MoonBack package in your Salesforce org to add new functionality to your org. Choose a custom installation to modify the default package settings, including limiting access to the package. Before you install a package, verify that the AppExchange listing is compatible with your Salesforce edition.

REQUIRED EDITIONS AND USER PERMISSIONS

  • Available in: both Salesforce Classic and Lightning Experience
  • Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions

USER PERMISSIONS NEEDED
To install packages: Download AppExchange Packages

Pre-Installation Steps

  1. In a browser, go to the installation URL provided by the package developer, or, if you’re installing a package from AppExchange, click Get It Now from the application information page.
  2. Enter your username and password for the Salesforce organization in which you want to install the package, and then click Log In.
  3. Select Install in Production or Install in Sandbox.

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NOTE If you’re installing into a sandbox, replace the www.salesforce.com portion of the package installation link with test.salesforce.com. The package is removed from your sandbox organization whenever you create a sandbox copy.

  1. Accept the terms and conditions, then click Confirm and Install.
  2. Enter org’s login credentials. After you’re directed to the appropriate org, continue with the package installation steps.

If the package is password-protected, enter the password you received from the publisher.
Optionally, if you’re installing an unmanaged package, select Rename Conflicting Components in Package. When you select this option, Salesforce changes the name of a component in the package if its name conflicts with an existing component name.

Default Installation

Click Install. You’ll see a message that describes the progress and a confirmation message after the installation is complete.

Custom Installation

To modify the default settings:

  1. Determine your package access settings.
  • Click View Components. You’ll see an overlay with a list of components in the package. For managed packages, the screen also contains a list of connected apps (trusted applications that are granted access to a user's Salesforce data after the user and the application are verified). To confirm that the components and any connected apps shown are acceptable, review the list and then close the overlay.

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Some package items, such as validation rules, record types, or custom settings don’t appear in the Package Components list but are included in the package and installed with the other items. If there are no items in the Package Components list, it’s likely that the package contains only minor changes.

  • If the package contains a remote site setting, you must approve access to websites outside of Salesforce. The dialog box lists all the websites that the package communicates with. We recommend that a website uses SSL (secure sockets layer) for transmitting data. After you verify that the websites are safe, select Yes, grant access to these third-party websites and click Continue, or click Cancel to cancel the installation of the package.

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WARNING By installing remote site settings, you’re allowing the package to transmit data to and from a third-party website. Before using the package, contact the publisher to understand what data is transmitted and how it's used. If you have an internal security contact, ask the contact to review the application so that you understand its impact before use.

  • Click API Access. You’ll see an overlay with a list of the API access settings that package components have been granted. Review the settings to verify they’re acceptable, and then close the overlay to return to the installer screen.
  • In Enterprise, Performance, Unlimited, and Developer Editions, choose one of the following security options.

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NOTE This option is visible only in specific types of installations. For example, in Group and Professional Editions, or if the package doesn’t contain a custom object, Salesforce skips this option, which gives all users full access.

Install for Admins Only
Specifies the following settings on the installing administrator’s profile and any profile with the "Customize Application" permission.

  • Object permissions—Read, Create, Edit, Delete, View All, and Modify All enabled
  • Field-level security—set to visible and editable for all fields
  • Apex classes—enabled
  • Visualforce pages—enabled
  • App settings—enabled
  • Tab settings—determined by the package developer
  • Page layout settings—determined by the package developer
  • Record Type settings—determined by the package developer
  • After installation, if you have Enterprise, Performance, Unlimited, or Developer Edition, set the appropriate user and object permissions on custom profiles as needed.

Install for All Users
Specifies the following settings on all internal custom profiles.

  • Object permissions— Read, Create, Edit, and Delete enabled
  • Field-level security—set to visible and editable for all fields
  • Apex classes—enabled
  • Visualforce pages—enabled
  • App settings—enabled
  • Tab settings—determined by the package developer
  • Page layout settings—determined by the package developer
  • Record Type settings—copied from admin profile

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NOTE The Customer Portal User, Customer Portal Manager, High Volume Customer Portal, Authenticated Website, Partner User, and standard profiles receive no access.
Install for Specific Profiles...

Lets you determine package access for all custom profiles in your org. You can set each profile to have full access or no access for the new package and all its components.

Full Access—Specifies the following settings for each profile.

  • Object permissionsRead, Create, Edit, and Delete enabled
  • Field-level security—set to visible and editable for all fields
  • Apex classes—enabled
  • Visualforce pages—enabled
  • App settings—enabled
  • Tab settings—enabled
  • Page layout settings—determined by the package developer
  • Record Type settings—determined by the package developer

No Access—Page layout and Record Type settings are determined by the package developer. All other settings are hidden or disabled.

If the package developer has included settings for custom profiles, you can incorporate the settings of the publisher’s custom profiles into your profiles without affecting your settings. Choose the name of the profile settings in the dropdown list next to the profile that you’re applying them to. The current settings in that profile remain intact.

Alternatively, click Set All next to an access level to give this setting to all user profiles.

  1. Click Install. You’ll see a message that describes the progress and a confirmation message after the installation is complete.
  • During installation, Salesforce checks and verifies dependencies. An installer’s organization must meet all dependency requirements listed on the Show Dependencies page or else the installation fails. For example, the installer's organization must have divisions enabled to install a package that references divisions.
  • When you install a component that contains Apex, all unit tests for your organization are run, including the unit tests contained in the new package. If a unit test relies on a component that is initially installed as inactive, such as a workflow rule, this unit test fails. You can select to install regardless of unit test failures.
  • If your installation fails, see Why did my installation or upgrade fail?.

Post-Installation Steps

If the package includes post-installation instructions, they’re displayed after the installation is completed. Review and follow the instructions provided. In addition, before you deploy the package to your users, make any necessary changes for your implementation. Depending on the contents of the package, some of the following customization steps are required.

  • If the package includes permission sets, assign the included permission sets to your users who need them. In managed packages, you can't edit permission sets that are included in the package, but subsequent upgrades happen automatically. If you clone a permission set that comes with a managed package or create your own, you can edit the permission set, but subsequent upgrades won't affect it.
  • If you’re reinstalling a package and need to reimport the package data by using the export file that you received after uninstalling, see Importing Package Data.
  • If you installed a managed package, click Manage Licenses to assign licenses to users.

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NOTE You can’t assign licenses in Lightning Experience. To assign a license, switch to Salesforce Classic. Configure components in the package as required. For more information, see Configuring Installed Packages.